Get in Touch With Us
Whether you have a question about one of our casino reviews, want to suggest a correction, or need to flag a responsible gambling concern, this page explains how to reach the USA Casino team and what happens after you do.
How to Contact Us
Email is the most direct route to our editorial team. Write to us at [email protected] and you will receive a response from a real person who has read your message — not an automated reply.
To help us get back to you as quickly as possible, include a clear subject line and a brief description of your enquiry. Messages that arrive with some context are easier to route to the right person, which means a faster, more useful reply for you.
Our target response time is two working days. During periods of high volume it may take a little longer, but we follow up on every message we receive.
What You Can Ask Us About
We cover new and established online casinos available to players in the United States, and our team reviews a wide range of topics — from welcome bonuses and withdrawal times to licensing standards and responsible gambling tools. Common reasons people get in touch include:
- Questions about our reviews — If you want to understand how we assessed a particular casino, what criteria we applied, or why one site ranks above another, ask and we will explain.
- Corrections and factual updates — Online casino terms change frequently. If you have spotted something that looks out of date or inaccurate in our content, please flag it. We take accuracy seriously and will investigate promptly.
- Responsible gambling concerns — If you or someone close to you is experiencing difficulties with gambling, mention this in your message. We will point you toward appropriate support resources, including the National Problem Gambling Helpline (1-800-522-4700) and the National Council on Problem Gambling at ncpgambling.org.
- Feedback and content suggestions — If there is a topic, casino type, or US state-specific question you would like us to cover, we welcome that input. Reader feedback genuinely shapes what we research next.
- Partnership and editorial enquiries — If you represent a casino operator or a related organisation and would like to discuss how USA Casino approaches commercial relationships, please introduce yourself and outline what you have in mind. Note that commercial arrangements do not influence how casinos are ranked or reviewed on this site.
- Technical issues — If a link is broken, a page is not loading correctly, or something on the site is not working as expected, let us know. Include the page URL and a brief description of the problem.
Our Editorial Standards
USA Casino is an independent comparison site covering online casinos for US players. Every casino we review is assessed on the basis of its licensing and regulatory standing, the fairness and transparency of its bonus terms, the range and quality of its games, its payment options and withdrawal processes, and the strength of its responsible gambling tools.
Commercial relationships exist between USA Casino and some of the casinos featured on this site — we may earn a commission when a reader follows a link and registers. Those arrangements do not determine rankings or editorial conclusions. Our methodology is applied consistently, and every recommendation on this site carries a genuine limitation as well as a reason for inclusion.
If you believe something we have published is misleading, incomplete or inaccurate, please contact us. We will review the content and make corrections where they are warranted. Reader scrutiny is part of how we maintain standards.
A Note on Responsible Gambling
Online casino gambling in the United States is subject to state-level regulation. Legal online casino gaming is currently available in a limited number of states, and players must be physically located within a licensed state to participate. The minimum legal gambling age is 21 in most jurisdictions.
If gambling has stopped being enjoyable, or if it is affecting your finances, relationships or wellbeing, support is available:
- National Problem Gambling Helpline: 1-800-522-4700 (call or text, 24/7)
- National Council on Problem Gambling: ncpgambling.org
- Gamblers Anonymous: gamblersanonymous.org
Most licensed online casinos offer self-exclusion programmes, deposit limits and session time limits. Setting these tools before you play — not after — is the most effective way to keep gambling in its proper place.
What Happens After You Write to Us
Every message is read by a member of our team. We do not use automated responses as a substitute for a genuine reply. Once we have reviewed your message, we will respond directly — usually within two working days, occasionally a little longer if the matter requires research or consultation.
We do not share personal information supplied in contact messages with third parties, and we do not add senders to mailing lists without explicit agreement.
Thank you for taking the time to reach out. Whether you are a regular reader with a sharp eye for detail or a first-time visitor with a straightforward question, we are glad to hear from you.